BWL Knowledge Base Manager

Built a self-service support system within few min & optimize support time to reply customer queries by using BWL Knowledge base WordPress plugin. BWL Knowledge Base Manager is an ultimate WordPress plugin comes with lots of unique and flexible features to create unlimited number of Knowledge Base question and answers for your website content.

Modal based & Ajax Powered Sticky Searchfeature gives you the best search experiences to find their question answers quickly. It has a visual Shortcode Editor panel that provide you all kinds of options to insert shortcode in tinymce editor. Four Built-in widgets allows you to display Knowledge base categories, Knowledge base topics, latest/top up voted/top down voted/popular knowledge base in sidebar area.

Key Features of Knowledge Base Manager

• Zero configuration requirement:
  Plugin comes with almost zero configuration requirement feature. Just upload, install and activate the plugin and you’re ready to go.
• Unlimited Knowledge Base Question & Answers:
  Plugin allows you to create unlimited number of KB items and classify them in to categories and tags. Plugin uses WordPress Custom Post Type system to create & store KB posts. So, It’s super easy to manage KB posts from WordPress admin panel. You can set custom icon for KB posts. As well as you can set custom icon for each category and tag item.
• Unique Ajax based KB Search Option:
  Plugin provide you a great option to search your required KB items from all KB list. No more page reloading to get search result. Once search query found the result you will able to select the post title from search list and plugin will take you to the KB details page. We tried to make our search query efficient to get fast search results.
• Responsive Grid System(Two/Three/Four Columns Layout):
  Plugin comes with built-in responsive grid system, which ensure you to display you’re content properly in mobile devices. Plugin also working find with Bootstrap Grid system.
• Animated Tab to Display Popular/Featured/Recent KB Posts:
  Tabify KB is one of the most unique and important feature of KB plugin. Now, you can display Popular, featured and Recent Kb Posts in small area of your site. Tab is responsive and working fine with any WordPress theme.
• Like/Dislike KB Option With Colorful Statistics Bar:
  Users can submit their opinion on your KB content. You can easily track their like/dislike counts from plugin option panel.
• Feedback Panel For Disliked KB Post:
  Plugin display a custom feedback box if any user submit a dislike vote. This way you can get an idea why user dislike KB content and will able to change KB content according to user demand.
• Related KB Posts in Single KB Page:
  Plugin automatically add a Related KB Posts section after single KB content. You can enable/disable this option from admin panel.
• Display KB Meta Info:
  Each KB post display post author name, category, tag , no of views and post date information. Plugin also display last edited date of each KB. You can show/hide each meta information from plugin option panel.
• Extensive Option Panel For Customization:
  Plugin comes with huge customization feature that allows you to control each and every feature of plugin. You can customize KB themes, select KB heading fonts, manage KB single page contents, handle RTL mode, show/hide external KB submission form, manage to display KB modal window and many more.