Woocommerce Smart Refunder

Product ID: 3839
By: OryMai
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Original price was: $ 54.00.Current price is: $ 3.49.

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OryMai
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With WooCommerce Smart Refunder, you can effortlessly manage and process refunds, saving you valuable time and effort. This intuitive plugin allows you to easily initiate and track refund requests, ensuring a seamless and hassle-free refund process. Plus, it provides detailed refund reports, giving you valuable insights into your refund history.


With WooCommerce Smart Refunder:

  • Customers can request a refund from My Account – easy, quick and complete
  • Customer get instant refunds if store owners opt in and the payment gateway supports it
  • Store owners can see refund requests in WooCommerce and process them manually, if instant refunds are unavailable
  • Store owners can issue cash refunds or store credits (need a separate plugin Smart Coupons)
  • Customers can request full or partial refunds
  • Order and pricing details are available for review
  • The process is quick, simple and automated

A refund means you’ve lost a customer. Delay and complications could lose them forever

Digital / Downloadable Products

If you are selling virtual products, digital goods or subscriptions – the refund process can be fully automated with WooCommerce Smart Refunder. Customers request a refund and get it instantly.

Cash Refunds or Coupons

If you have chosen to provide coupons for refunds, and customers want them, a new coupon is emailed instantly.

Physical Products

If you are selling physical products or a gateway that doesn’t support refunds, Smart Refunder allows customers to request refunds from My Account and shows refund requests to you in WooCommerce. You then process them manually and complete refund requests. This saves you time since all required details are available at your fingertips.


Typical Refund Process

  • Unhappy Customer contacts support team via email/chat/phone
  • The customer gives order/product details and asks for a refund
  • The store owner looks into the request, verifies the order in WooCommerce and the payment
  • If the store owner cannot find the transaction, more details are requested from customer
  • Once transaction details are confirmed, the store owner logs into PayPal (or chosen gateway) website
  • Store owner locates the transaction and issues a refund, then replies to a customer that a refund has been issued

This process could take hours to days, depending on how quickly support requests are processed. It’s never a pleasant experience for the store owner or customer.


Smart Refunder Process

  • Customer logs in to My Account area and locates the order for a refund
  • Customer completes refund request form, mentioning reason and amount of refund
  • Status of the order changes to “refund-requested”
  • Based on settings and payment gateway compatibility, an instant cash refund or coupon is issued
  • If the instant refund is not allowed/possible, the store owner can manage the refund from WooCommerce
  • Processing the refund, the store owner can accept or reject refund, issue full or partial refund, and can also send a message to the customer.
  • Both customer and admin get email notifications of all updates
  • Order status changes to “refunded” once processed



Woocommerce Smart Refunder customer-refund-request

We do not offer any additional services of the author, such as customization of products or license keys. We are not affiliated with or related in any way to third-party developers or trademark owners.
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Original price was: $ 54.00.Current price is: $ 3.49.

Sold by
OryMai
Software Version
Compatible With
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