Empower your customers to request refunds directly from their My Account screen.
WooCommerce Smart Refunder removes pain from the refund process – both for customers and store owners.
With WooCommerce Smart Refunder:
Digital / Downloadable Products
If you are selling virtual products, digital goods or subscriptions – the refund process can be fully automated with WooCommerce Smart Refunder. Customers request a refund and get it instantly.
Cash Refunds or Coupons
If you have chosen to provide coupons for refunds, and customers want them, a new coupon is emailed instantly.
If you are selling physical products or a gateway that doesn’t support refunds, Smart Refunder allows customers to request refunds from My Account and shows refund requests to you in WooCommerce. You then process them manually and complete refund requests. This saves you time since all required details are available at your fingertips.
This process could take hours to days, depending on how quickly support requests are processed. It’s never a pleasant experience for the store owner or customer.