Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back.
Product-based support, user’s info, automated reply, performance tracking – Fluent Support has everything you can imagine inside a helpdesk system for WordPress!
Fluent Support made ticket management easy. Agents can filter and sort with many variables to define priority. They can track their progress and see how many tickets are waiting for them.
Fluent Support is built as a Single Page Application with VueJS & REST API. So it loads fast without any clutter. You can navigate to different pages without experiencing any delay.
Your customers should not wait lon
Ensure efficient support team communication with internal notes. Don’t make your support agents dread their job by repeating tasks. Saved replies for repetitive tickets can save countless hours of effective work hours and also faster ticket replies.
g to get answers. Fluent Support gives a clear view of what to work on. Assign tickets automatically based on products, and reply based on priority.
Fluent Support comes with a bunch of custom fields on top of default ones. You can use checkbox, radio choice, WooCommerce orders, and other custom fields to collect additional info.
Fluent Support can reduce your time managing your support staff. This tool is packed with all the features your support agents need. Now you can focus on other activities since support takes less time.
Trigger actions based on the user’s activities. Set in advance automated tasks based on users’ submitted tickets. This way, you can design an efficient workflow to automate a lot of tasks.
You can take care of your customers with more attention. Fluent Support shows your customer’s details alongside a ticket. Now you can get an overview of their purchase history, LMS progress, or CRM profile.
Allow your customers to create a ticket with an email and send a reply to their inbox without having them sign up! The tickets are managed from the admin dashboard.